Terms of Use

Please read these terms of use (“Agreement”) carefully before using the services offered by Modern Citizen Inc. (“Modern Citizen”).  By visiting the websites or using the services in any manner, you agree that you have read and agree to be bound by and a party to the terms and conditions of this agreement to the exclusion of all other terms.  If the terms of this agreement are considered an offer, acceptance is expressly limited to such terms.  If you do not unconditionally agree to all the terms and conditions of this agreement, you have no right to use the website or services.  Use of Modern Citizen’s services is expressly conditioned upon your assent to all the terms and conditions of this agreement, to the exclusion of all other terms.

1. Access to the Services

The www.moderncitizen.com website and domain name and any other linked pages, features, content, or application services (including without limitation any mobile application services) offered from time to time by Modern Citizen in connection therewith (collectively, the “Website”) are owned and operated by Modern Citizen.  Subject to the terms and conditions of this Agreement, Modern Citizen may offer to provide certain services, as described more fully on the Website, and that have been selected by you (together with the Website, the “Services”), solely for your own use, and not for the use or benefit of any third party.  The term “Services” includes, without limitation, use of the Website, any service Modern Citizen performs for you and the Content (as defined below) offered by Modern Citizen on the Website.  Modern Citizen may change, suspend or discontinue the Services at any time, including the availability of any feature, database, or Content.  Modern Citizen may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability.  Modern Citizen reserves the right, in its sole discretion, to modify this Agreement at any time by posting a notice on the Website, or by sending you a notice via email or postal mail.  You shall be responsible for reviewing and becoming familiar with any such modifications.  Your use of the Services following such notification constitutes your acceptance of the terms and conditions of this Agreement as modified.

Modern Citizen does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register for the Services.  If you are under 13, please do not attempt to register for the Services or send any information about yourself to us, including your name, address, telephone number, or email address.  No one under age 13 may provide any personal information to Modern Citizen or on the Services.  In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.  If you believe that we might have any information from or about a child under 13, please contact us at hi@moderncitizen.com.  You represent and warrant to Modern Citizen that: (i) you are an individual (i.e., not a corporation) and you are of legal age to form a binding contract or have your parent’s permission to do so, and you are at least 13 years or age or older; (ii) all registration information you submit is accurate and truthful; and (iii) you will maintain the accuracy of such information.  You also certify that you are legally permitted to use and access the Services and take full responsibility for the selection and use of and access to the Services.  This Agreement is void where prohibited by law, and the right to access the Services is revoked in such jurisdictions.

2. Web Services and Content

The Website, the Services, and their contents are intended solely for the personal, non-commercial use of Services users and may only be used in accordance with the terms of this Agreement.  All materials displayed or performed on the Services (including, but not limited to text, graphics, articles, photographs, images, illustrations (also known as the “Content,” and which includes User Submissions (as defined below) are protected by copyright.  You shall abide by all copyright notices, trademark rules, information, and restrictions contained in any Content accessed through the Services, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purposes whatsoever any Content or third party submissions or other proprietary rights not owned by you: (i) without the express prior written consent of the respective owners, and (ii) in any way that violates any third party right.

The Website and the Services are protected by copyright as collective works and/or compilations, pursuant to U.S. copyright laws, international conventions, and other intellectual property laws.  You may not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in this Section 2), create derivative works based on, distribute, perform, display, or in any way exploit, any of the Content, software, materials, or Services in whole or in part.

You may download or copy the Content (and other items displayed on the Website or Services for download) for personal non-commercial use only, provided that you maintain all copyright and other notices contained in such Content.  You shall not store any significant portion of any Content in any form.  Copying or storing of any Content other than personal, noncommercial use is expressly prohibited without prior written permission from Modern Citizen or from the copyright holder identified in such Content’s copyright notice.  If you link to the Website, Modern Citizen may revoke your right to so link at any time, at Modern Citizen’s sole discretion.  Modern Citizen reserves the right to require prior written consent before linking to the Website.

[In the course of using the Services, you and other users may provide information which may be used by Modern Citizen in connection with the Services and which may be visible to certain other users.  You understand that by posting information or content on the Website or otherwise providing content, materials or information to Modern Citizen or in connection with the Services (collectively, “User Submissions”), Modern Citizen hereby is and shall be granted a non exclusive, worldwide, royalty free, perpetual, irrevocable, sublicenseable and transferable right to fully exploit such User Submissions (including all related intellectual property rights) in connection with the Services, the Website, and Modern Citizen’s (and its successors’ and assigns’) business, including without limitation for promoting and redistributing part or all of the Services (and derivative works thereof) in any media formats and through any media channels; however, Modern Citizen will only share your personally identifiable information in accordance with Modern Citizen’s Privacy Policy in effect from time to time.  You also hereby do and shall grant each user of the Services a non-exclusive license to access your User Submissions through the Services, and to use, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the functionality of the Services and under this Agreement.  Furthermore, you understand that Modern Citizen retains the right to reformat, modify, create derivative works of, excerpt, and translate any User Submissions submitted by you.  For clarity, the foregoing license grant to Modern Citizen does not affect your ownership of or right to grant additional non-exclusive licenses to the material in your User Submissions, unless otherwise agreed in writing.

You understand that all information publicly posted or privately transmitted through the Services is the sole responsibility of the person from which such content originated and that Modern Citizen will not be liable for any errors or omissions in any content.  You understand that Modern Citizen cannot guarantee the identity of any other users with whom you may interact in the course of using the Services.  Additionally, Modern Citizen cannot guarantee the authenticity of any data which users or Merchants (as defined below) may provide about themselves.  You acknowledge that all Content accessed by you using the Services is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom.

Under no circumstances will Modern Citizen be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with use of or exposure to any Content posted, emailed, accessed, transmitted, or otherwise made available via the Services.

3. Restrictions

You warrant, represent and agree that you will not contribute any Content or otherwise use the Services in a manner that (i) infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third party; (ii) violates any law, statute, ordinance or regulation; (iii) is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable; (iv) involves commercial activities and/or sales without Modern Citizen’s prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes; (v) impersonates any person or entity, including without limitation any employee or representative of Modern Citizen; or (vi) contains a virus, trojan horse, worm, time bomb, or other harmful computer code, file, or program.  Modern Citizen reserves the right to remove any Content from the Services at any time, for any reason (including, but not limited to, upon receipt of claims or allegations from third parties or authorities relating to such Content or if Modern Citizen is concerned that you may have breached the immediately preceding sentence), or for no reason at all.  You, not Modern Citizen, remain solely responsible for all Content that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, the Services, and you warrant that you possess all rights necessary to provide such content to Modern Citizen and to grant Modern Citizen the rights to use such information in connection with the Services and as otherwise provided herein.

You are responsible for all of your activity in connection with the Services.  Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your right to access or use the Services.  You may not post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other user of the Services.  Use of the Services to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material (including material that may be considered threatening or obscene), or engage in any kind of illegal activity is expressly prohibited.  You will not run Maillist, Listserv, any form of auto-responder, or “spam” on the Services, or any processes that run or are activated while you are not logged on to the Website, or that otherwise interfere with the proper working of or place an unreasonable load on the Services’ infrastructure.  Further, the use of manual or automated software, devices, or other processes to “crawl,” “scrape,” or “spider” any page of the Website is strictly prohibited.  You will not decompile, reverse engineer, or otherwise attempt to obtain the source code of the Services.  You will be responsible for withholding, filing, and reporting all taxes, duties and other governmental assessments associated with your activity in connection with the Services.

4. Warranty Disclaimer

Modern Citizen has no special relationship with or fiduciary duty to you.  You acknowledge that Modern Citizen has no control over, and no duty to take any action regarding: which users gain access to the Services; what Content you access via the Services; what effects the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content.  You release Modern Citizen from all liability for you having acquired or not acquired Content through the Services.  The Services may contain, or direct you to websites containing, information that some people may find offensive or inappropriate.  Modern Citizen makes no representations concerning any content contained in or accessed through the Services, and Modern Citizen will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Services.  Modern Citizen makes no representations or warranties regarding the accuracy of descriptions anywhere on the Services, or regarding suggestions or recommendations of services or products offered or purchased through the Services (including, without limitation, the actual color, texture, size, fit, quality, or use of such products or services).  Products and services purchased (whether or not following such recommendations and suggestions) are provided “AS IS” without any warranty of any kind from Modern Citizen or others unless, with respect to others (only), otherwise made expressly and unambiguously in writing by a designated third party for a specific product or service.  The services, content, website, products and services obtained through the website, and any software are provided on an "as is" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or that use of the services will be uninterrupted or error-free.  Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

5. Privacy Policy

For information regarding Modern Citizen’s treatment of personally identifiable information, please review Modern Citizen’s current Privacy Policy, which is hereby incorporated by reference; your acceptance of this Agreement constitutes your acceptance and agreement to be bound by Modern Citizen’s Privacy Policy.

6. Registration and Security

As a condition to using some aspects of the Services, you may be required to register with Modern Citizen and select a password and user name (“Modern Citizen User ID”).  If you are accessing the Services through a third party site or service (such as “Facebook Connect”), Modern Citizen may require that your Modern Citizen User ID be the same as your user name for such third party site or service.  You shall provide Modern Citizen with accurate, complete, and updated registration information.  Failure to do so shall constitute a breach of this Agreement, which may result in immediate termination of your account.  You may not (i) select or use as a Modern Citizen User ID a name of another person with the intent to impersonate that person; or (ii) use as a Modern Citizen User ID a name subject to any rights of a person other than you without appropriate authorization.  Modern Citizen reserves the right to refuse registration of or cancel a Modern Citizen User ID in its discretion.  You shall be responsible for maintaining the confidentiality of your password.  If you access the Service through a third party site or service, you will provide your third party account credentials to Modern Citizen, and you are consenting to have the information in those accounts transmitted into your Modern Citizen account, and you agree that you shall only use accounts owned by you, and not by any other person or entity.

7. Indemnity

You will indemnify and hold Modern Citizen, its parents, subsidiaries, affiliates, officers, and employees harmless (including, without limitation, from all damages, liabilities, settlements, costs and attorneys’ fees) from any claim or demand made by any third party due to or arising out of your access to the Services, use of the Services, your violation of this Agreement, or the infringement by you or any third party using your account of any intellectual property or other right of any person or entity.

8. Limitation of Liability

To the fullest extent allowed by applicable law, in no event shall Modern Citizen or its suppliers, or their respective officers, directors, employees, or agents be liable with respect to the website or the services or the subject matter of this agreement under any contract, negligence, tort, strict liability or other legal or equitable theory (i) for any amount in the aggregate in excess of the greater of $100 or the fees paid by you for the services and any products or services purchased through the services during the 12-month period preceding the applicable claim; (ii) for any indirect, incidental, punitive, or consequential damages of any kind whatsoever; (iii) for data loss or cost of procurement of substitute goods or services; or (iv) for any matter beyond modern citizen’s reasonable control.  Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations and exclusions may not apply to you.

9. Products and Orders; Fees and Payment

You may choose to purchase products through the Services (“Products”).  The prices for Products are quoted in U.S. currency and are valid only in the United States.  Prices are subject to change at any time.  Sales tax may be added to the base price of a Product.  Although our basic Services are currently free to users, Modern Citizen reserves the right to require payment of fees for certain or all Services.  You shall pay all applicable fees, as described on the Website in connection with such Services selected by you.  Modern Citizen reserves the right to change its price list and to institute new charges at any time, upon notice to you, which may be sent by email or posted on the Website.  Your use of the Services following such notification constitutes your acceptance of any new or increased charges.  Any fees paid to Modern Citizen for the Services are non-refundable.

10. Interaction with Third Parties

The Services may contain links to third party websites or services (“Third Party Websites”) that are not owned or controlled by Modern Citizen, or the Services may be accessible by logging in through a Third Party Website, as described more fully in our Privacy Policy.  When you access Third Party Websites, you do so at your own risk.  You hereby represent and warrant that you have read and agree to be bound by all applicable policies of any Third Party Websites relating to your use of the Services and that you will act in accordance with those policies, in addition to your obligations under this Agreement.  Modern Citizen has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third Party Websites.  In addition, Modern Citizen will not and cannot monitor, verify, censor or edit the content of any Third Party Website.  By using the Services, you expressly relieve and hold harmless Modern Citizen from any and all liability arising from your use of any Third Party Website.

Your interactions with organizations and/or individuals found on or through the Services, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals.  You should make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.  You agree that Modern Citizen shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.  If there is a dispute between participants on this site, or between users and any third party, you understand and agree that Modern Citizen is under no obligation to become involved.  In the event that you have a dispute with one or more other users or third parties, you hereby release Modern Citizen, its officers, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes.  If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.”

11. Termination

This Agreement shall remain in full force and effect while you use the Services.  You may terminate your use of the Services at any time.  Modern Citizen may terminate or suspend your access to the Services or your membership at any time, for any reason, and without warning, which may result in the forfeiture and destruction of all information associated with your membership.  Modern Citizen may also terminate or suspend any and all Services and access to the Website immediately, without prior notice or liability, if you breach any of the terms or conditions of this Agreement.  Upon termination of your account, your right to use the Services, access the Website, and any Content will immediately cease.  All provisions of this Agreement which, by their nature, should survive termination, shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, and limitations of liability.  If you have placed an order prior to termination of this Agreement or your membership, please note that such order may be cancelled upon such termination.

12. Miscellaneous

The failure of either party to exercise, in any respect, any right provided for herein shall not be deemed a waiver of any further rights hereunder.  Modern Citizen shall not be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond Modern Citizen’s reasonable control, including, without limitation, mechanical, electronic or communications failure or degradation (including “line-noise” interference).  If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect and enforceable.  This Agreement is not assignable, transferable or sublicensable by you except with Modern Citizen’s prior written consent. Modern Citizen may transfer, assign or delegate this Agreement and its rights and obligations without consent.  Both parties agree that this Agreement is the complete and exclusive statement of the mutual understanding of the parties and supersedes and cancels all previous written and oral agreements, communications and other understandings relating to the subject matter of this Agreement, and that all modifications must be in a writing signed by both parties, except as otherwise provided herein.  No agency, partnership, joint venture, or employment is created as a result of this Agreement and you do not have any authority of any kind to bind Modern Citizen in any respect whatsoever.  Headings for each section have been included above for your convenience, but such headings do not have any legal meaning, and may not accurately reflect the content of the provisions they precede.

13. Arbitration; Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of California without regard to the conflict of laws provisions thereof.  Any dispute arising from or relating to the subject matter of this Agreement shall be finally settled by arbitration in San Francisco County, California, using the English language in accordance with the Streamlined Arbitration Rules and Procedures of Judicial Arbitration and Mediation Services, Inc. (“JAMS”) then in effect, by one commercial arbitrator with substantial experience in resolving intellectual property and commercial contract disputes, who shall be selected from the appropriate list of JAMS arbitrators in accordance with the Streamlined Arbitration Rules and Procedures of JAMS.  Judgment upon the award so rendered may be entered in a court having jurisdiction, or application may be made to such court for judicial acceptance of any award and an order of enforcement, as the case may be.  Notwithstanding the foregoing, each party shall have the right to institute an action in a court of proper jurisdiction for injunctive or other equitable relief pending a final decision by the arbitrator.  For all purposes of this Agreement, the parties consent to exclusive jurisdiction and venue in the United States Federal Courts located in the Northern District of California.

14. Copyright Dispute Policy

Modern Citizen has adopted the following general policy toward copyright infringement in accordance with the Digital Millennium Copyright Act or DMCA.  The address of Modern Citizen’s Designated Agent to Receive Notification of Claimed Infringement (“Designated Agent”) is listed at the end of this Section.  It is Modern Citizen’s policy to (1) block access to or remove material that it believes in good faith to be copyrighted material that has been illegally copied and distributed by any of our advertisers, affiliates, content providers, members or users; and (2) remove and discontinue service to repeat offenders.

A. Procedure for Reporting Copyright Infringements:

If you believe that material or content residing on or accessible through the Services infringes a copyright, please send a notice of copyright infringement containing the following information to the Designated Agent listed below: 1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed; 2. Identification of works or materials being infringed; 3. Identification of the material that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have removed, with sufficient detail so that Modern Citizen is capable of finding and verifying its existence; 4. Contact information about the notifier including address, telephone number and, if available, email address; 5. A statement that the notifier has a good faith belief that the material identified in (3) is not authorized by the copyright owner, its agent, or the law; and 6. A statement made under penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.

B. Once Proper Bona Fide Infringement Notification is Received by the Designated Agent, it is Modern Citizen’s policy:

1. to remove or disable access to the infringing material; 2. to notify the content provider, member or user that it has removed or disabled access to the material; and 3. that repeat offenders will have the infringing material removed from the system and that Modern Citizen will terminate such content provider’s, member’s or user’s access to the Services.

C. Procedure to Supply a Counter-Notice to the Designated Agent:

If the content provider, member or user believes that the material that was removed (or to which access was disabled) is not infringing, or the content provider, member or user believes that it has the right to post and use such material from the copyright owner, the copyright owner’s agent, or, pursuant to the law, the content provider, member, or user, must send a counter-notice containing the following information to the Designated Agent listed below: 1. A physical or electronic signature of the content provider, member or user; 2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled; 3. A statement that the content provider, member or user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; and 4. Content provider’s, member’s or user’s name, address, telephone number, and, if available, email address, and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the content provider’s, member’s or user’s address is located, or, if the content provider’s, member’s or user’s address is located outside the United States, for any judicial district in which Modern Citizen is located, and that such person or entity will accept service of process from the person who provided notification of the alleged infringement.

If a counter-notice is received by the Designated Agent, Modern Citizen may send a copy of the counter-notice to the original complaining party informing that person that Modern Citizen may replace the removed material or cease disabling it in 10 business days.  Unless the copyright owner files an action seeking a court order against the content provider, member or user, the removed material may be replaced or access to it restored in 10 to 14 business days or more after receipt of the counter-notice, at Modern Citizen’s discretion.

Please contact Modern Citizen’s Designated Agent to Receive Notification of Claimed Infringement at the following address: hi@moderncitizen.com.

If you have any questions, complaints, or claims with respect to the Services, you may contact us at hi@moderncitizen.com.

15. Mobile Terms of Service

The Modern Citizen mobile message service (the "Service") is operated by Modern Citizen (“Modern Citizen”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”).  We may modify or cancel the Service or any of its features without notice.  To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Modern Citizen’s SMS / text messaging service, you agree to receive recurring SMS / text messages from and on behalf of Modern Citizen through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list.  Text messages may be sent using an automatic telephone dialing system or other technology.  Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.).  Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Modern Citizen.  Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider.  Message frequency varies.  Message and data rates may apply.  Check your mobile plan and contact your wireless provider for details.  You are solely responsible for all charges related to SMS / text messages, including charges from your wireless provider.

You may opt-out of the Service at any time.  Text the single keyword command STOP to +18447259584 or click the unsubscribe link (where available) in any text message to cancel.  You'll receive a one-time opt-out confirmation text message.  No further messages will be sent to your mobile device, unless initiated by you.  If you have subscribed to other Modern Citizen mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18447259584 or email hi@moderncitizen.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes.  You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages.  You agree to provide us with a valid mobile number.  If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and / or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy.  To see how we collect and use your personal information, please see our Privacy Policy.

LAST UPDATED:  September 20, 2022