If an item is marked as Final Sale (on the product page and in your cart), it cannot be returned or exchanged after purchase. We cannot issue a store credit or refund for any returned Final Sale items. Other sale items are eligible for exchange or return for store credit only.
If you would like to receive a price adjustment, please send a message to firstname.lastname@example.org. A request can be made within 14 days from the date of purchase. A gift card in the amount of the difference will be processed and making the item(s) non-refundable.
If you have any questions, don’t hesitate to reach out to us via email at email@example.com.
We accept exchanges and returns received within 60 days of delivery. Due to COVID-19 and for the safety of our team, your return will be processed within 15-20 business days.
Please note — all items purchased with an additional % off the noted sale price are considered Final Sale, and are not eligible for return or exchange. Offers may not be applied to previous purchases.
Exchanges and returns for store credit are free, or we can refund your original form of payment less $5 return shipping costs. Please note, this applies to domestic U.S.-based orders — for International returns, see below.
Item must be unworn, in sellable condition with tags attached. Candles, perfumes, and beauty products must be unopened (seal cannot be broken) and unused.
* Please note — we can't guarantee the item you requested for exchange will be in stock by the time we receive your return. If you have any additional questions, please email us at firstname.lastname@example.org.